DragonPass Terms

Client shall be responsible for all communication between the Client and the Users relating to the Program including but not limited to:

(i) marketing the Program to the Users;

(ii) ensuring that all information relating to the Program and the Standard Terms and Conditions of Use (including any instructions relating thereto) are notified and communicated to the Users; and

(iii) including the following clause in all its communication with the Users: “Upon you using the DragonPass Membership Account, you are deemed to have accepted DragonPass’s Standard Terms and Conditions, as the same may be amended from time to time, and which can be accessed at www.dragonpass.com”.

ANNEX A TO SCHEDULE 1

PROGRAM SPECIFICATION FORM

eCertificate generation and Customer Journey

In order to generate and use an eCertificate, one of the following journeys shall be followed:

1. Manual process:

  • Customer selects unused DPID from the batch provided

  • Customer inputs DPID and Member Name to the eCertificate template provided, save it in PDF format, and send it to the Member via email

  • The Member receives DragonPass eCertificate and takes this to the Lounge

  • Lounge Operator record the Member’s visit in the DragonPass Lounge portal

2. API call: (For use in the near future)

  • Customer send Member details to DragonPass via API

  • DragonPass process records and create customer DPID

  • DragonPass return DPID to Customer via API

  • Customer generate DragonPass eCertificate with Customer’s details (First Name, Surname, DPID, issue date, expiry date) and send it to the Member via email in PDF format

  • The Member receives DragonPass eCertificate and takes this to the Lounge

  • Lounge Operator record the Member’s visit in the DragonPass Lounge portal DragonPass will procure that Lounge Operators provide access to Members to the Lounge Services by the means of the DragonPass system. The Lounge Operator will verify the DragonPass eCertificate in their applicable system before allowing access to a Member and any other member of their travelling group. Upon successful verification of the DragonPass eCertificate, the Member (and any other registered member of their travelling group) shall be granted access to the Lounge. The Lounge Operator records entry time for each Member and the associated DragonPass eCertificate.

 

DP API:

DragonPass will provide API production environment and client will offer either single lounge pass or membership to their participating users. If the chosen API is membership, then after successful registration they can access lounge visits with their entitlement or purchase lounge visits for themselves or their guests.

Full form to be completed with DragonPass Go-To-Market Team post contract signature